Respond
Respond to inquiries and requests.
Privacy Statement
Privacy Policy
XIONEX is committed to protecting the privacy and confidentiality of information provided by visitors, clients, partners, and prospective customers.
Introduction
How this policy applies.
This Privacy Policy explains how information may be collected and used when visiting the XIONEX website or interacting with us through contact requests, demo inquiries, or other business communications.
Information We Collect
Information you provide to us.
We may collect information that you voluntarily provide, including:
NamePersonal name provided through a contact or inquiry.
Company nameOrganization information connected to your inquiry.
Email addressContact details used for business communication.
Telephone numberPhone information provided voluntarily.
Business inquiry detailsInformation included in contact requests, demo inquiries, or other business communications.
We may also collect limited technical information necessary for website operation, security, and performance monitoring.
How We Use Information
Information is used for legitimate business purposes.
Arrange discussions
Arrange demonstrations or follow-up discussions.
Provide information
Provide information about XIONEX services and solutions.
Improve experience
Improve website performance and user experience.
Maintain integrity
Maintain security and operational integrity.
No sale of data
We use information only for legitimate business purposes and do not sell personal information to third parties.
Information Sharing
XIONEX does not sell, rent, or trade personal information.
Information may be shared with trusted service providers where necessary to operate the website, manage communications, or support business operations. Such sharing is limited to the purposes described in this policy.
Information may also be disclosed where required by applicable law or regulatory obligation.
Data Retention
Information is retained only as long as necessary.
Information is retained only for as long as reasonably necessary to fulfill business, contractual, regulatory, or legal requirements.
When information is no longer required, it is deleted or anonymized where appropriate.
Security
Reasonable safeguards protect information.
XIONEX applies reasonable administrative, technical, and organizational measures to protect information against unauthorized access, disclosure, alteration, or loss.
No internet-based transmission or storage system can be guaranteed to be completely secure; however, we continuously seek to maintain appropriate safeguards.
Analytics and Consent
Your analytics choice remains under your control.
We use Google Analytics 4 to understand aggregated website usage and improve the website. Google Analytics is provided by Google and may process information such as pages visited, approximate location, device and browser information, and interaction data.
Where prior consent is required, Google Analytics remains disabled unless you select “Accept analytics.” Your choice is stored in your browser for up to 180 days and can be changed at any time using the “Cookie settings” button. Rejecting analytics does not affect the website’s essential functions.
Google Analytics may set cookies whose names begin with _ga after consent is granted. Withdrawing consent disables future Analytics collection from this website and attempts to remove those cookies.
External Links
Third-party websites have their own practices.
This website may contain links to third-party websites. XIONEX is not responsible for the privacy practices or content of external websites.
Your Rights
Privacy requests may be submitted to XIONEX.
Depending on applicable law, individuals may have rights regarding access, correction, deletion, or restriction of personal information.
Requests may be submitted using the contact details provided below.